Product updates

New Features:

• Made it easier for users to manage their billing accounts/emails and included direct access to invoices.

• Improved how we communicate user search limits and made it more obvious when a plan is close to exceeding the limits for that month.

Bug Fixes:

• Fixed a glitch in our advanced search panel which was causing it to sometimes open then close again straight away the first time.

New Features:

• Changed Advanced Search access to allow users on Free accounts to use it as part of a trial. We know this is a super useful tool and want to make it more accessible to everyone.

• Added a notification to all Air schedules that have been 'predicted' using our flight schedule prediction algorithms to ensure we are being super clear on the difference between 'scheduled' and 'predicted'.

• Added seaport terminal arrivals and departures to our routing and schedules data.

• Added the ability to search Air Schedules within a defined range/window to find specific flight departures across multiple days.

• Improved the user onboarding process when signing up for an account.

• Improved how we display the different benefits of our paid plans.

Bug Fixes:

• Fixed an issue with our date-picker sometimes not opening on first click

New Features:

• Improved our neighbouring country search logic when trying to find sea routes into land-locked countries (i.e Switzerland).

• Add logic to show Air routes that include stops such as refuelling stops or cargo drop-offs/pickups. Previously, these were sometimes getting overlooked.

Bug Fixes:

• Fixed an issue with some RFS truck services not appearing correctly in our routing results.

New Features:

• Added the ability for users to submit feedback directly while using the App through the top user navigation.

• Made it easier for existing users to upgrade from a Free plan to a Paid plan and added functionality that allows users to change basic/personal details through our interface.

• Added the ability for a user to decline an invite. Previously they could only accept, or ignore.

• Added the ability for users to search for Air Schedules based on Arrival time instead of just departure time.

Bug Fixes:

• Fixed some ongoing issues with how we send emails to users.

• Fixed a bug that wasn't showing departure/arrival Terminals correctly.

New Features:

• We added rules around how the Jones act applies to US bound vessels and ensures our search results are compliant.

• We made it easier and more streamlined for users looking for shipping quotes to submit them to us and our partners in a more structured and user friendly way.

Bug Fixes:

• Fixed some issues with how we rank the best/second best route results for each transport mode

New Features:

• We released our new Paid Subscription plans that give users the ability to upgrade their Free accounts to ones with higher Search Limits and exclusive access to some of our newer features (like advanced search).

• We added RFS trucks to our air schedules data set and routing capabilties

• We added a new Air Schedules search that covers almost 98% of all commercial scheduled flights. This includes both PAX and Freighters. We also added some new predictive flight schedules that help to give our users a better understanding of when services operated by carriers that don't publish schedules might be expected to fly (i.e FedEx and DHL).

Bug Fixes:

• Fixed an issue in our schedules (ocean and air that was not showing the correct UTC time in some locales)

• Fixed a bug that was incorrectly associating specific freighter aircraft with the wrong aircraft family.

• Fixed a bug with our invites system that was not updated once an invite was accepted.

New Features:

• Users can now see previous searches that they have performed in the past. We now keep a record of every route your query so you can easily get back to where you were next time you return to continue your shipment research.

• Freighter aircraft are now better identified in our product interfaces and highlighted where possible to indicate the difference between a Passenger aircraft and a dedicated cargo/freighter plane.

• You can now toggle between Outbound and Inbound connections between ports in our Port Insights tool. Previously we were only showing outbound connections, but due to lots of feedback, we also added the reverse view.

Bug Fixes:

• Fixed: Country-to-country search sometimes not returning enough routing results. We have improved our logic around how we handle these types of queries to ensure that routes land-locked such as Switzerland still can produce ocean results by finding the nearest port in neighbouring countries (for example).

• Fixed: Some routes we returning incorrect or missing routes due to issues with how islands are identified and how our connection via road to them is detemermined. This means you can now successfully route cargo from Japan to Phuket in Thailand (which previously would return an error due to complications with the bridge to Phuket from the mainland).

New Features:

• 🎉 Users can now log in with a password instead of email links. This was a highly requested feature and we are excited to get feedback on what you all think about it.

• We have expanded our Contact Us page to better categorise the enquires our users are sending to us. This will help us better handle the high volume of shipping, rate requests and general enquires.

Bug Fixes:

• Fixed: We were not showing some seaports in the Port Insights tool that we should have. We typically filter out Ports that have no active services others there would be too many dots on the map. There was a bug that was accidentally removing low-volume ports instead of no-volume ports.

New Features

• You can now see predicted delayed vessel arrivals in our ocean schedule search. We now update our vessel location data daily, allowing us to see where they are, compared to where they are meant to be (according to published schedules). This allows us to determine how far behind or ahead of schedule the vessel is and warn you before you make a booking

• We have improved how we show Ocean and Air frequencies for specific routes. We now have more up-to-date data which allows our product to better indicate the volume of departures per day/week.

• The back button (in the details panels) now sticks to the top of your browser window. This was a much-requested feature as our users told us they were constantly having to hunt it down when they scrolled.

• The mini-map in the Details Panel now shows the full shipment path/route and can be zoomed and panned around to see more detail.

Bug Fixes:

• Fixed: There was an issue with some login via email links breaking when users clicked them from specific email clients. This is now resolved, please let us know if you continue to experience issues with this.

• Fixed: We have fixed a bug that was temporarily sorting our air routes by slowest first, instead of fastest first.

• Fixed: We got reports that our filters were not functioning well in Firefox browser. Thanks for letting us know, this is now resolved.